Credit Card Processing
CPGateway is a service provided by Radiant Systems that enhances credit card processing for CounterPoint merchants. CPGateway allows you to obtain card authorizations from your processor using the Internet instead of dialing out for each authorization. This method is much faster and more reliable than dial-up communications and can provide 2-second authorizations.
CPGateway is available for CounterPoint V7 and CounterPoint SQL. CPGateway can also be used with CPOnline to enable real-time credit card authorizations in your online store.
- Credit card, debit card, and check authorizations via the Internet
- Fast authorization response times—typically 2 seconds
- Faster settlement times
- Internet-based service (uses your Internet connection)
- CPOnline compatibility
- PCI DSS and CISP compliance
- Simple setup
- Economical fees
- Enhanced Security
- One Internet connection serves multiple workstations
- Compatible with Radiant Payment Services, First Data North, First Data South, TSYS/Vital, and Paymentech
- Automatic fallback to dial-up
To authorize a charge, simply record the sale in CounterPoint as usual, obtaining the credit card information using a magstripe card reader (or by entering the card information manually). CounterPoint then connects to CPGateway through the Internet using TCP/IP protocol and requests the authorization. CPGateway maintains a high-speed connection to your card processor and quickly obtains the authorization and passes it back to CounterPoint. Your CounterPoint system is continuously connected to CPGateway via the Internet, and CPGateway stays connected with your processor, so you avoid the delays associated with dial-up service and modems—and typically obtain authorizations in 2-seconds. Use CounterPoint’s existing settlement functions to settle a batch via CPGateway. This will settle transactions authorized via CPGateway as well as any transactions authorized using dial-up. Settling via CPGateway is faster than settling via dial-up.
You must establish a merchant relationship for card processing. We recommend taking advantage of the CounterPoint Merchant Program (CMP) by processing through Radiant Payment Services. Reduced CPGateway fees are available for CMP merchants.
If you do not wish to process under CMP, you may establish a merchant relationship with any processor who can work through First Data North, First Data South, TSYS/Vital, or Paymentech. No additional software purchase is necessary for CMP merchants. Non-CMP merchants require the Credit Cards Option.
We understand the importance of absolutely reliable credit card processing. CPGateway is designed to stay in operation 24 hours a day, 7 days a week, 365 days a year.
Maximum reliability is built into CPGateway—redundant (duplicate) servers, redundant Internet connections from your CounterPoint system to CPGateway, redundant communication lines to the card processors, redundant power systems, etc. If your local Internet service fails (your ISP or communication lines go down), CounterPoint will automatically switch to dial-up mode and call your card processor. CounterPoint V7 will automatically use the Modem Server Option, if it is active. All authorizations obtained from your processor, whether through CPGateway or via direct dial-up, are identical and can be settled in the same batch. CounterPoint and CPGateway are designed to ensure that you will keep authorizing and settling credit cards-no matter what.
PCI DSS and CISP Compliance
With CPGateway, your shopper’s payment card information is safe and secure CPGateway has passed rigorous safety tests and endures periodic vulnerability scans to ensure the security of all payment card information. All payment card information is securely protected from fraud and identity theft. CPGateway is fully compliant with PCI DSS and CISP. PCI DSS, or Payment Card Industry Data SecurityStandards, is a strict set of standards designed to protect a cardholder’s data from credit card fraud and misuse. PCI Data Security Standards aredeveloped and implemented by a collaborative effortfrom American Express, Discover FinancialServices, JCB, MasterCard Worldwide, and Visa. If a merchant’s retail software isn’t compliant with PCI, they may be subject to hefty fines. It’s critical that merchants choose PCI-compliant retail solutions that protect their customers’ payment card information as well as their business. As a PCI-compliant service, CPGateway also adheres to Visa’s Cardholder Information Security Program (CISP).